Customer Service- They Get it

Assuming that Howard Lefkowitz is being totally honest and forthcoming he is running the kind of operation I like frequenting. Service, service, service. We all love to be serviced, some of us more than others. ;) But do it right and you can make a mint, or a chocolate bar.

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One More Year

 And here we go, rolling into a new year one more time. Hard to believe, yet impossible not to see.